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Collective experience of 30+ years of staying on the edge of what’s possible.
Agency UX was founded in 2014 by Kevin Jeong, a career long innovator experienced in helping Fortune 500 companies, agencies and startups tackle business challenges of the day with design. With a history of creating design practices and serving on multiple in-house innovation teams, Kevin saw the need to bridge the gap between design ideas and design innovation and he decided to start a design consultancy obsessive about client results.
The team has grown as researchers, designers, writers, behavioral coaches and others have joined the mission to help clients cut through convention and forge a clear path to design innovation.
Our mission is to bring great design to those who need it most – people willing to create change within their organizations and their audiences.
We believe everybody should be able to create positive change in the world. To do this effectively, design needs to support your message and your customer’s experience should feel seamless.
Innovators are the real risk takers. They’re the ones putting their reputation, resources and company’s future on the line. We’re here to make the design gamble less risky and give you greater confidence your change will happen.
Design can create small incremental improvements or giant disruptive waves. However big or small a change you’re after, it must work for you, your team, your organization and your audiences.
Everything we do has a purpose – to ensure you succeed as quickly and creatively as possible. So, we don’t waste days when hours are enough and we don’t rely on templates to solve unique challenges. We create honest innovations that get results.
“Coming together is a beginning. Keeping together is progress. Working together is success.”
When she isn’t helping us wrangle our balance sheets and keeping the books in order, Beth loves to help others achieve financial wellness.
Pooja brings a deep expertise in behavioral science, coaching and organizational leadership that keeps our work grounded.
Having come from an agency background, Dan understands how to connect with our agency clients and guide them toward success.
With an academic background in Sociology and Information Science, Nhi is a veteran researcher savvy with bringing human insights to light.
Founder, Principal Designer
With over 25 years of experience on innovation teams and companies breaking the status quo, Kevin guides the team design practice.
A Bay Area native with a long career in technology, Scott helps to connect clients seeking design innovation with our team.
This is what it’s all about.
In a world of AI-driven voice assistants and “old school” phone IVR systems, people are accustomed to using their voices to interact with computer systems.
Think we can break the status quo and make a difference together? We’d love to hear from you.