Your users gave you a handful of facts. Your system built a profile of hundreds. Almost everything your product "knows" is something it guessed.
You're a design leader or you're senior enough that the hard calls effectively run through you. And you need targeted advice and strategies so you can stand behind those calls. This room is built for you.
A working session is a small, facilitated room: an hour with a handful of product and design leaders working a single problem in the open. No slides to sit through, no recording to catch up on later. You leave with the thinking you came to do.
We're keeping the room small and we've opened the waitlist. The first working sessions will take place in late summer. Those on the waitlist can expect an email in late July, when the first seats open. We're looking forward to having you.
Agency UX is a design company rooted in the problem-solving world of agencies and startups. For more than a decade we've helped product and design teams turn strategy into work that shifts how people think and act. The Lab is where we run design-strategy experiments in the open — as small working sessions — and share what we learn along the way.